Terms & Conditions

Order Window Terms and Conditions:

  1. Order Window: The order window for placing fresh produce orders with Buy Per Case starts daily at 6:00 am and ends at 9:00 pm (local time).
  2. Order Placement: Clients are required to place their orders within the specified order window to ensure timely processing and delivery.
  3. Cut-off Time: Orders must be placed before 9:00 pm to be considered for processing on the same day. Orders received after the cut-off time will be automatically canceled, as they will be subject to new pricing (next day prices) and scheduled for delivery on the day after tomorrow. It is recommended to place orders within the order window to ensure timely processing and delivery.
  4. Resubmit canceled orders: Please note that clients will need to submit a new order if their orders are canceled; orders are not automatically pushed back.
  5. Pricing: Prices for fresh produce items are updated daily. Clients are advised to place their orders during the order window to receive the most up-to-date pricing information. Prices could be higher or lower the next day. Please note that we cannot hold prices for future days, and pricing is subject to change based on market conditions.
  6. Order Limit: Each order is limited to a maximum of 10 cases/bags. There is no weight limit.
  7. Booking Fee: To secure your order, a booking fee of $25.00 is required. Upon successful delivery, $10 of this amount will be credited towards your total invoice. The remaining $15 is allocated towards platform maintenance fees to ensure the continued operation of our platform.
  8. Payment: Full payment, including the booking fee, is required at the moment you place the order.
  9. Cancellation Policy: Orders can be canceled up to 9:00 pm on the same day. The booking fee will not be reimbursed ($25).
  10. Quality Guarantee: We guarantee the quality and freshness of our products upon delivery. Please notify us immediately if you are unsatisfied with your order (sales@blocofoods.com).
  11. Refund Policy: Full or partial refunds, or replacements, may be offered for damaged or unsatisfactory products, subject to our discretion.
  12. Privacy Policy: We respect your privacy and will only use your personal information for order processing and communication purposes.

By placing an order with Buy Per Case, clients agree to abide by the terms and conditions outlined above regarding the order window and order placement.